Notice of Privacy Practices

Our Commitment to Your Privacy

Harmony Care Finder is committed to protecting the privacy and security of your protected health information (PHI). This Notice of Privacy Practices describes how we may use and disclose your PHI and your rights regarding this information. We are required by law to maintain the privacy of your PHI and to provide you with this Notice.

What is Protected Health Information (PHI)?

Protected Health Information includes any information that can be used to identify you and relates to:

• Your past, present, or future physical or mental health condition
• The provision of healthcare services to you
• Payment for healthcare services

This includes information such as your name, address, date of birth, Social Security number, medical records, insurance information, and any other information that could identify you.

How We May Use and Disclose Your PHI

For Treatment

We may use and disclose your PHI to coordinate your care with ABA therapy providers, BCBAs, RBTs, and other healthcare professionals involved in your child's treatment. For example, we may share information with a provider to help them understand your child's needs and develop an appropriate treatment plan.

For Payment

We may use and disclose your PHI to verify insurance coverage, obtain prior authorizations, and process claims. For example, we may share information with your insurance company to verify your benefits for ABA therapy services.

For Healthcare Operations

We may use your PHI for our internal operations, such as quality improvement activities, training, and compliance audits. We will not use your PHI for marketing purposes without your written authorization.

As Required by Law

We may disclose your PHI when required by federal, state, or local law, including:

• Public health activities (disease reporting, abuse reporting)
• Health oversight activities
• Judicial and administrative proceedings
• Law enforcement purposes
• To prevent serious threats to health or safety

With Your Authorization

For uses and disclosures not described in this Notice, we will obtain your written authorization before using or disclosing your PHI. You may revoke your authorization at any time in writing.

Your Rights Regarding Your PHI

Right to Access

You have the right to inspect and obtain a copy of your PHI that we maintain. To request access, submit a written request to our Privacy Officer. We may charge a reasonable fee for copying and mailing.

Right to Amend

You have the right to request that we amend your PHI if you believe it is incorrect or incomplete. Submit your request in writing, explaining why you believe the information should be changed. We may deny your request in certain circumstances.

Right to an Accounting of Disclosures

You have the right to receive a list of certain disclosures we have made of your PHI. The list will not include disclosures made for treatment, payment, or healthcare operations, or disclosures you authorized in writing.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your PHI. We are not required to agree to your request, but if we do, we will honor it except in emergencies.

Right to Confidential Communications

You have the right to request that we communicate with you about your PHI in a certain way or at a certain location. For example, you may ask that we contact you only at work or by mail.

Right to a Paper Copy of This Notice

You have the right to obtain a paper copy of this Notice at any time, even if you have agreed to receive it electronically.

Our Responsibilities

• We are required by law to maintain the privacy and security of your PHI
• We will notify you promptly if a breach occurs that may have compromised your PHI
• We must follow the duties and privacy practices described in this Notice
• We will not use or share your PHI other than as described here unless you give us written permission

Changes to This Notice

We reserve the right to change this Notice and make the new provisions effective for all PHI we maintain. If we make material changes, we will post the revised Notice on our website and make copies available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Contact Information

U.S. Department of Health and Human Services

To file a complaint with the federal government:

Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/