Behavior Bridges

Our experience with some staff has been marvelous until we needed to speak up in self advocacy and billing discrepancies. The reason for a low star review rating really comes down to billing practices, ethics and concerns around dignity in care and responsibility for appropriate treatment. The owner can often be rigid in her thinking and inflexible in terms of hearing opinions outside of her own, including seeking the collateral information of prescribers, collaborating with family without making biased decisions from an uneducated stance, and lastly her lack of scruples regarding managing funds, billing and using patients' overpayments/reimbursements without permission (which is an ethical dilemma in healthcare and controlling). Ultimately, many red flags in our case and ethical issues took place that patients/families should attune themselves to. No agency should hold several thousand dollars of your funds and then use it as a tactic to disrupt your thinking and concerns process, to then abruptly discharge you when you then ellucidate this concern as power and abuse in healthcare. It leaves a parent feeling hurt, scammed, abused and distrustful.

Rach Mur · via google

Laura and the entire team at Behavior Bridges is amazing! They are so knowledgeable and we are lucky to have a resource like this in our community. I can't recommend them enough!

Hannah E · via google

The staff at Behavior Bridges really helped my family through a tough time. Thank you for being there for us!

Jake Whittredge · via google

Laura was super welcoming! I can’t wait to work with the team soon!

Melissa Walsworth · via google

I spoke with the owner, Laura. Although my insurance isn’t accepted at this location she was VERY helpful with answering my questions. She took it upon herself to go the extra mile and send me an email to help assist me with other ABA therapies in the area that work with my insurance. It was nice speaking with her.

Cassandra Koch · via google