Encopresis Treatment Center

Had an appointment with Behavior coordinated for almost 2 months. Took off work, traveled an hour to the onsite appointment, Kelsey Hunter didn’t have it on her calendar. Apologized and tried to fit me in the following week. Not so easy for me to get off work. Asked to speak to supervisor. Not onsite, will call you tomorrow. That was 4 days ago. Adolescent psychologist great, behavioral team, TERRIBLE. Do NOT recommend.

Jamie Zibelman · via google

Every time my son is having a serious issue we leave messages and no one responds. No call back, nothing. Not even a nurse. Right now he needs help and it is a Friday night. It’s been days.

Lisa Mattiocco · via google

I completely understand how CHOP can be a very popular place for care due to being a highly reputable group. What I don’t get is how for an entire year each time I have called to see if they take in new patients because the schools we have been to all ask for our son to get accessed early for adhd, this place is only place that can do it, never accepts new patients. It’s been an entire year, and they have no waiting lists nor give me a straight answer on when they accept new patients. How do I get my child the care he needs when everyone including us neurodivergent parents believe our son is neurodivergent and has been expressing development delays and lower than average impulse control; which has gotten him hurt or others hurt. I’m fearful that if he doesn’t get an iep sooner, he’s going to have more damage mentally through the school district we have him enrolled in for preschool. We need help now and CHOP needs to step up and at least give an option to a waitlist because “years” of not accepting patients is obnoxious. Do better

Larissa Joseph · via google

Horrible. We came to CHOP behavioral health seeking therapy services for our 4 year old child who had been diagnosed with anxiety and depression by CHOP previously. They put us through 4 months of waiting and assessments before telling us that they DO NOT PROVIDE THERAPY. They gave us two phone numbers for government services and sent us on our way. We did not succeed in getting therapy for our son through either of these phone numbers. Huge waste of time. Incredibly misleading.

Selah Lynch · via google

Nothing but good things to say about my son's psychiatrists. Very professional, compassionate, understanding. He has come a long way thanks to the CHOP Center for Advanced Behavioral Healthcare. Never had any issues with his medication and communication is fantastic through the patient portal.

Katie Katz · via google