Mercyhealth Behavioral Health Clinic–Janesville

Bcba they have should not be certified nor licensed. It has been nothing but games with Michelle and I advise anyone to look else where before dealing with her. Most of the tech have been great but the bcba has the mentality it’s her way or no way.

Kyle · via google

I went to this place for 3 years because my parents made me, and once I turned 18 they treated me very poorly. The male psychiatrist broke patient confidentiality with my parents and told my mother behind my back I was lying about symptoms I was having when I insisted I needed help with those symptoms. My therapist I saw for years moved away to do private practice, leaving me to start fresh with someone else. When I tried to find a new therapy location, mercy options withheld all my psychiatric medication refills- none of which were controlled substances. They didn’t even offer to bridge my medications until I was able to find a new therapist and psychiatrist. This led to me being medication-less for 3 weeks which ultimately led to me having to get a new job and put my college school work on hold for a month. Ever since I became an adult I never had a good experience at options. They made me feel uncomfortable and scared to talk.

Layla Grover · via google

If I could do a negative stars I would.. I call in desperate need of help they are the only place who takes my state insurance and was told that they were not taking new cases and then wished me LUCK... like hope the rope around your neck does it's job

John Walter · via google

I've been seeing my therapist for 9 years shes literally the best person I could ever ask for. My little cousins and aunt also have therapists here. Never had a problem with them.

Sno Shine · via google

Possibly the worst behavioral health treatment I've ever had in my life. But it really upsets me to the point I actually come write a review, that my appointments gets canceled and I don't get a single notification. Then it takes 3 months to see the Dr. again just so i can tell them my med's aren't working properly. Because of my HMO, I have to come here because it's the only place that takes Mercy HMO.

Scott Copus · via google