River Oaks Hospital

this was the worst place I put my daughter in. It was her first experience ...

STACY SOUTHALL · via google

Zero stars. We did not hear from the psychiatrist until 69 hours into my minor child's 72 hour M1 hold. In addition, they coerced her into extending the hold by telling her "you will get out sooner if you do this" (a boldface lie). We had to press hard just to get her released, and they ultimately did so without putting a home safety plan in place. Reportedly, staff yelled and cursed at children, and one child was told she couldn't take a nap in her room and ended up sleeping on a hardwood floor. There is much more. As...

Julie D. · via google

Terrible experience. The staff, techs, nurses, and pharmacists are constantly on their phones. I got punched in eye by other patient, and I have permanent damage. He was still allowed out of his room after battering me. They don't care; they really don't.

Kelli · via google

If your child is in crisis you already have a lot on your plate, don't waste your time and energy with this facility. I had worked with their staff for over a week to set up my daughter's admission; however, at the last minute, after getting an insurance authorization, the CFO suddenly decided they could not take Blue Cross Blue Shield insurance. I spoke with the insurance company numerous times; they reached out to Midwest and spoke directly with Julie, the CFO, and the senior escalations advocate, who provided her with th...

Erin B. · via google

My daughter was a patient over here. Staff was great with her. I’m so glad ...

Ketondra Goods · via google