Springbrook Autism Behavioral.

The most traumatizing facility I’ve ever been to. This is my experience as someone who stayed there 28 days. I came out at least ten times worse than when I went in. This facility is inhumane. There are no locks on doors, no bathroom doors, no shower curtains, and no privacy. You are forced to h

Satoru Gojo · via google

I really don't recommend this facility at all. This wasn't our first time either, my brother was sent there in 2007 for a extended stay he was very unstable and they had to figure out what meds he needed. A few weeks ago I took my brother to Greenville memorial because he was delusional. They sen

Mary Hudson · via google

This review is long overdue, I was one of the high functioning patients in this facility from June 15th, 2023 to December 19th, 2023. I am not exaggerating when I say this place literally gave me C-PTSD. This is a Troubled Teen Industry program, not a treatment center. Firstly, the neglect: They did not provide me with clean clothes. They constantly lost my clothes in the laundry to the point that I had to keep repeating the same three dirty outfits. They also educationally neglected me. I was a sophomore with above average intelligence but they usually made me do elementary-level English work with the other youth and I was missing an extremely high amount of credits when I returned to an actual school. Secondly, the medical malpractice: They often lied to insurance companies to continue getting money from the children. I will not sugarcoat this, it was child exploitation. For example, once I asked my friend if I could use his light up stress ball and they claimed I made a "sexual comment" and filed a report to my insurance and secluded me for hours. It is not uncommon for this facility to use seclusion or PRN injections when it's completely unnecessary. It is stated in the youth's rights that they should not be secluded, restrained, or injected with a PRN unless they are posing a critical danger towards themself or others and cannot be deescalated. I was never dangerous towards anyone, yet I was secluded several times a week and sometimes threatened with PRNs over simple things like making rude jokes towards staff. Dr. Fisher also put me on an antipsychotic called Geodon, although he was well aware that I don't have psychotic features, and I had an adverse reaction to it but he kept me on it and threatened to extend my stay if I didn't take it. After that he put me on a very strong off-label weight loss pill, topiramate, even though I was already below average weight and nowhere near overweight. Briefly after I left the facility I developed substance-induced anorexia nervosa. Third, the building: The facility in itself is absolutely disgusting. The bathrooms smell so bad it is legitimately hard to breathe in them or near them. There are cockroaches in the cafeteria and every table is sticky. Children constantly get sick from the lack of cleanliness in the facility. They also don't have doors for the majority of the bathrooms and we're not allowed to shut our doors when we shower, we can only prop them shut with something like a shoe. Sometimes staff would walk into the room while someone was showering and not even put the shoe back and the entire hallway would be able to see somebody's naked body. One staff even came to search my room while I was showering because she thought I had her pen (I didn't) and she saw my naked body. People on 1 to 1 literally had to be watched while they were in the shower and staff saw them naked every time (is that even legal??). This facility traumatized me in other ways, one being the isolation. We were only allowed to leave the building once every two months if we were lucky and the only contact we had with the outside world was phone calls with parents. Even worse, two patients there were actively homicidal towards me (one was in psychosis) and the staff did basically nothing about it. One of the patients tried to throw a chair at me and I had to hide under the table to avoid having my head busted open and when I told somebody they accused me of lying. I was also sexually harassed by some of the male patients there and blamed for it or accused of lying every time. Some staff were verbally abusive and they would insult or mock patients. This place is a hellhole. Don't send your kids here or they'll leave with more trauma and mental issues than they already had.

Clover Last · via google

A few years ago I was sent here when I really shouldn’t have by a bad parent, so that might bias my review but overall, I did not enjoy my stay here, I made a few freinds and had fun but in the end it was miserable! Here are some of my BIG complaints The SMELL, again last time I was there was a few years ago but every time you walked into the common area/bedroom area you would be hit with a FOUL smell, you got used to it but if you left and came back from a trip it would REEK Some mean staff, honestly the staff were hit and miss some were ok, few were really nice, but a few were HORRIBLE, a few that were there seemed to view us as almost sub-human and treated us like it, and that and I think they saw springbrook more like a prison than what it’s trying to be The other people, this part is probably unavoidable but some of the other people there were genuinely a little too crazy, they separated us by age but I think they should have separated us on how high in the spectrum we were, cause for a week or so I had to share a room with a guy who smeared his on poo on the walls But here are the few upsides They have a gym, a big outside space with a pond (and lots of fire ants) and a REALLY NICE pool, and based on the video on the website there’s a few things I never got to see during the year I was there Easy ways for parents to help, I barely got to benefit from this cause of my bad parent but some people got some nice stuff to help them along! Anyway if you’re curious about when I stayed there I’m not 100% sure but it was in the 2019-2021 timeframe, I remember Covid breaking out and the chaos that caused But in conclusion, I’d give springbrook a 2/10, it can work for what it advertises but might leave some other permanent marks on your kid (mostly mental) and there’s probably some bias involved

william ANDERSON · via google

The aides are mean and have zero compassion for patients. They need to take time to listen to patients and treat others with respect. This includes doctors. I spent a month too long there in 2024. When I arrived I didn’t know where I was and how I got there. I was yelled at for wearing my nightgown. That’s what I left home in via EMS. Dr. Maragu over medicated me 300mg of Lithium 2X a day. After being home a short time I ended up in Prisma Easley with Lithium toxicity. This same doctor said I lied in magistrate court. She barely spent time with me. I think I saw her 3x during the entire month. What I observed personally, this place needs shut down. No one cares.

Mary Poole · via google

Springbrook was great place they give you all your needs that you wanted and if you or your friends was good they would take us on outings. U can go swimming watch tv play sports make friends, staff.By the way I miss all of you guys and I was on liberty bridge ps. you remember me rakya guys.

Rakya Jako · via google

Our grandson, 12, is on the autism spectrum and has serious behavioral issues. His mom researched places where he might receive appropriate help, and decided that Springbrook might be a good place for him to obtain assistance. He was brought there on Friday the 19th to take up residence & treatment. Springbrook's own Acute Autism Unit Handbook's "Treatment Planning Process" states that "upon admission, the following comprehensive assessments are provided for each patient", and then lists 12 assessments that will be completed within 8 hours to 3 days. NONE of these assessments, IF they were done at all, were communicated to either my wife or our grandson's mother, even after my wife called them after one week of residence asking about the assessments! One week into his stay, our daughter's medical insurance balked at continuing to pay the daily rate of $1,300 PER DAY for acute treatment. The financial office of Springbrook contacted our daughter and my wife, somewhat holding a bed for our grandson hostage, stating that if 50% of the daily rate wasn't paid to cover his stay through Monday the 29th, they couldn't hold a place for him. Our other daughter, hoping that the insurance would decide to continue to pay and hoping that Springbrook might be the answer for her nephew, agreed to pay the DEMANDED $3,900 from her meager savings, even though as a musician, she makes about as much in a year as Springbrook charges for a patient in one month! So bottom line: 1) we will never know if Springbrook has the capability to help our grandson since the insurance company still hasn't decided whether or not to pay, and as a consequence, with the Springbrook 1300 meter ticking, my wife drove the 4 hours each way yesterday to pick him up; 2) Although an exit handbook was scrapped together while my wife waited yesterday, {that exhibits some assessment}, no verbal or written assessment communication was provided to either my wife our daughter in the 10 days our grandson was in residence, other than the exit handbook; 3) there was a TON of written emails and telephone calls about the money Springbrook needed and DEMANDED, while awaiting an insurance decision. So our experience is this organization is way more fixated on getting paid than they appear to be regarding the welfare of their patient. If you decide to take your child here for treatment, expect little communication in the way of assessment, but a lot of communication and demands for money if your insurance has issues with what Springbrook is charging. In that case, Springbrook makes ZERO accommodation in either their daily rate or understanding of the situation you've been placed in, (i.e. while your insurance decides what they will pay for, Springbrook: either show me the money or take him home.....) RESPONSE TO OWNER: Yes, I will give you a call to discuss my ideas for improving what happened in our grandson's situation, AFTER you refund his aunt's $3,900 payment. Your battle should have been with the insurance company that originally agreed to pay for his care, and NOT with our family. It is the insurance company that changed their position and let everyone down. If anything, your organization took advantage of our family once the insurance changed its position.

J L P · via google