Yakima Neighborhood Health Services Terrace Heights

No one answered the phones

Unknown · via google

Love Dr Dunbar. YNHS is a great place to get your medical needs met. People are friendly and kind. They are knowledgeable and understanding. Thanks YNHS - FOR MANY YEARS!

Tantamika "T" Coleman · via google

Therapy doesn't fix broken education systems. A child died not to far from there from drowning with autism who was on a waiting list for ABA. Usually what happens for more sophisticated problems is a BCABA will get called in out of area to correct it. So I like therapy, but to say it is a fix all is a myth.

Jonathan Sprague · via google

Dr. Franco is the best doctor I’ve ever had. He is very attentive, follows through with referrals in a timely manner, and addresses all of my medical needs. Excellent doctor.

Chelsea Matthews · via google

My experience with Dr. Chris Fortier: Zero stars: I am sharing this review so that others can make an informed decision. 1. Absence of cognitive assessment The visit relied primarily on discussion of trauma history rather than assessment of cognitive function. No structured cognitive evaluation, DSM-based analysis, or review of prior neuropsychological testing was undertaken, despite documented deficits in working memory, processing speed, and executive function. 2. Dismissal of documented neuropsychological testing Dr. Fortier declined to review my neuropsychological evaluation, even though it directly addressed the cognitive concerns that were central to the appointment. 3. Oversimplification of trauma and cognition It was asserted that treating trauma alone would improve cognitive function, despite my extensive history of trauma-focused therapy and other interventions over many years without improvement in these cognitive domains. A differential diagnosis and objective data should guide care in complex cases. 4. Insufficient consideration of prior treatment efforts Previous interventions—including CBT, DBT, EMDR, cognitive training, biofeedback, and neurostimulation—were not meaningfully incorporated into treatment planning. 5. Limited engagement with patient reasoning and longitudinal history I explained my clinical reasoning, prior treatment history, and concerns, but these were not meaningfully considered or integrated into the assessment. 6. Proposed destabilizing medication changes I was advised to discontinue multiple medications and “restart,” despite the fact that my current antidepressants took many months to titrate and have been stabilizing. The risks of destabilization were not even considered. 7. Lack of transparency regarding alternative treatments Although it was stated that different medications would be used, no specific medications, mechanisms of action, or rationale were provided. This prevented informed consent and limited the ability to provide my PCP with a meaningful second opinion. 8. Emphasis on medication risks without baseline assessment Medication risks were emphasized without discussion of objective monitoring (e.g., EKG or other baseline evaluations) that could contextualize those risks. The potential risks of destabilization from removing effective medications were not considered. 9. Conditional care based on therapy participation Continued care was framed as contingent upon engaging in therapy, despite my participation in therapy since 2018 without benefit for the cognitive issues prompting this visit. Declining additional therapy with other providers should not result in refusal of patient care without referral. 10. Lack of rapport and therapeutic foundation The appointment was impersonal. There was no meaningful effort to build rapport or establish a therapeutic relationship, even when relevant shared professional context was mentioned. 11. Incongruent empathy and lack of attunement Although empathetic statements were made verbally, they were not matched by tone, facial expression, or responsiveness. This lack of attunement made the interaction inauthentic and unsupportive. 12. Inaccurate understanding of service animal law Statements made during the visit reflected misunderstanding of ADA service animal regulations, including training requirements, certification, and documentation. Accurate legal knowledge is essential when advising patients on disability-related accommodations. Overall assessment The appointment was not collaborative, data-driven, or legally informed. Significant treatment changes were proposed without incorporating patient preferences, longitudinal medication response, or objective testing. The lack of nuanced, evidence-based planning, disregard for patient autonomy, coercive refusal of care without referral was appalling! I DO NOT recommend Dr. Chris Fortier due to inadequate review of prior assessments and treatments; absence of careful, evidence-based clinical reasoning; lack of collaborative care; and unethical violation of patient autonomy.

D. E. · via google

This review is solely for Martha Reyes. I'd like to give my sincere thanks and appreciation to Martha. Martha has been my daughters therapist for about 2 1/2 years now and I have seen her level of professionalism, compassion and dedication in serving her clients. She not only cares for her clients but she supports them in various ways. My daughter has gained many coping strategies and is gaining confidence with the guidance and support of Martha. Martha is not only an excellent human being but an exceptional professional. Thank you Martha!

Natalie Tinajero · via google

This review is solely for Martha. She works with monolingual Spanish-speaking clients and is an exceptional clinician. Having experience with other community resources, the level of care she provides truly stands out. If I were rating the agency as a whole, my rating might look different. But Martha is irreplaceable. Her compassion, skill, and dedication to her clients make a real difference, and anyone working with her is incredibly lucky.

Ann R · via google

Not a good place for help. Everything is a hassle. You call these people and they never pick up the phones. You leave them a voicemail they call you back days later or sometimes not at all. And when they pick up the phone they are in a bad mood A so called woman named ALMA is one of them. Very disappointing. Mental health support services is hot when it comes to this place and Farm workers .

EL CHICANO · via google

If I could Gove half a star I would. Dr.Grove is an immature women & is obviously new at this. Just today she violated my HIPPA rights. She looked at an apt I had with behavioral health person. Ya know where you think everything you say is confidential! Well ots not at this office!!! Dr. Grove flat out refused to manage all my mediation, refused to aid in funding me a precipitation that'll work for my needs. She does not hold up the oath she took & should change her ways.

K George · via google