Concerned Adults Teaching Children Hope

Our experience with this ABA facility was extremely concerning. The RBT working with your child can change daily, and we even had three different RBTs in a single day. That lack of consistency makes it hard for any child to feel secure or supported. Management communicates in a passive-aggressive, legalistic way rather than addressing concerns directly. When my son was hurt under their supervision, no one involved ever apologized or took responsibility. The only apology I received was after I escalated the issue to upper management, who thankfully took it very serious. The facility also relies heavily on “physical prompts” during meltdowns instead of using appropriate de-escalation techniques. Be aware, always check your kids bodies. Combined with the constant staff changes and poor communication, this created a setting I ultimately could not trust. Overall ABA can be very helpful and worth it, but only when you have a transparent team that cares about your child’s safety and not upping hours to get paid more by insurance.

Katy Wagenhoffer · via google

I love this place. The staff here are amazing! Everyone is super supportive of my child, from the admin team and the therapists. They go above and beyond to take care of my child and help him grow. My child is so happy to go here, and I am so thankful for Proud Moments!

Tyler Philp · via google

Hi everyone! If I could I would post 6 stars for this ABA center! I have been a client with my child who is now almost 10 years old for almost 7 years now! I have never ever had even one issue with the staff or the company in all these years. My son started at 3 years old when it was CARD clinic with level 3 Autism, and now thanks to Briar, Myra, Daisy, and all the wonderful RBT's he is level 1 Autism. I cannot thank everyone enough for what they have done for my child. My child now attends regular school in the full general education classroom with the assistance of a school aide and is thriving. When we first started ABA therapy my son had every behavior known to man, and had so many deficit areas. Now, if he is in a good mood and feeling social, you would never know that anything is wrong with him. The school team has told me that my child is the smartest with these problems that they have ever had. Well that is all thanks to Briar, Daisy, Myra, and all the wonderful RBT's over the years. These individuals and this company have gone above and beyond for us. They have always been there for us and have done anything to find solutions for my child's behaviors. Just recently, our wonderful BCBA, Daisy drove back to the clinic from home to assist my son after clinic hours because he was having a meltdown. Can you believe this? I mean it brings tears to my eyes. Briar has kept the clinic open an entire hour after it was closed, and called her husband to have dinner without her just to attend to my child's behaviors. Briar has given me her cell phone number and told me to text or call anytime my child is misbehaving so that she can address these issues when he is at the clinic. Briar cares so much about my son and me that I get emotional when I think about it. Daisy, our BCBA does the same thing as Briar, and even goes to school IEP meetings with me and doctor's appointments. My son has complex medical needs and I don't know what I would do without Daisy. Nobody cares more about the wellbeing of a child in my opinion than this ABA clinic. I think if I went anywhere in the world, I would never find people like this. I am pretty much a single mother too with no family here and have been the only caretaker for my child, who along with Autism and ADHD, has a Growth Hormone Deficiency, Sleep Apnea, and so on. Briar, Myra, and Daisy have always been so kind and supportive of me and what I go through. I don't think that there is anything that they wouldn't do for me if I asked. Autism is a very lonely and isolating disorder, but thanks to the support of these amazing professionals from Proud Moments, I have always had them to lean on and it got me through the dark times of my life. For anyone out there wondering if this is a good place to send your child for treatment, I can tell you it is the BEST! Better does not exist. We are so lucky to have this organization and incredible humans that do way more than their job description. It is their life, what they believe in, and your child becomes like their own. They do for your child what they would do for their own. And they do for the parent what they would want someone to do for them. I could not be happier or more grateful for Briar, Myra, and Daisy. I pray that God has a special place in heaven for them one day. Thank you Proud Moments Henderson, Forever grateful mom Rajka Vujovic

Rajka Vujovic · via google

I’m very disappointed that I provided my commercial insurance plan and any requested information to this facility, was promised multiple times someone would call me back and nobody ever has. They said there was no wait list and I was thrilled to schedule an evaluation and get the ball rolling. Still here we are weeks later, no call back. At least tell the truth and say you’re too busy, or don’t want the business. Don’t say someone will be in touch and never reach out. Very very upsetting to say the least.

Ana Lynn Properties · via google

My rating is solely based on standards. There was a company change, the past company had very high standards and lived up to them. I immediately noticed the difference of therapists ways and feedback. I noticed items that had been removed from the center that were there before for our children safety. With all new things, there are growing pains. Working together with Proud Moments I believe those standards can be met. The staff, BCBA, Office Operations, and the now RBT, I have started to notice the better change but there is improvement. I now can rate PM at 4.5

Cecilia Enriquez · via google