Stepping Stones Psychological Services Llc

I can’t say enough about the staff at Eastern Therapy. Caitlin has worked wonders on my back. She is friendly, thorough, and truly listens to each and every complaint I’ve had. She’ll give sound advice and exercises to help me get stronger and continue to be able to do the things I love.

Meghan Bennett · via google

Caitlin worked with me on two upper body, PT-requiring issues and was able to combine exercises that supported both areas. She helped me with Biceps Tendonitis and a Post-operative Muscular Atrophy in my chest/back.Also, through my 15 visits I was able to learn how to build my core and improve my posture in addition to the wealth necessary exercises for my two “issues”.It was a great experience all the way around and all staff was kind, supportive, and ultimately helped hasten my recovery. If I have reason for PT in the future, I know exactly where I’ll go.Thank you!!

Heath K · via google

My mother in law asked me to post this review because she is just not into the "internet" thing but felt so strongly that a review should be posted. She has tried many many different places for PT and OT and has never had such a positive experience as she has with Eastern. All of the therapists and very good at what they do and innovating new equipment, etc., and Ms. Amy at the front desk is a true ASSET to the practice. Very thankful for all of their help! *Sent on behalf of Ann Downing*

Elizabeth Downing · via google

I highly recommend Eastern Therapy. I went there before and after recovery from a shoulder injury and surgery. They are the BEST PT therapist I have been too and I have been to others. Caitlin Nato is awesome, friendly and thorough. She did most of my PT and laser therapy and I really think the laser helped a lot through my recovery of pain and inflammation along with the PT. While Caitlin was out having her baby Dr. Kaitlin Bailey filled in for my PT and she too was so friendly and professional and thorough! Also, Amy the front desk coordinator is always there to greet you with a friendly smile, sweet personality and she stays on top of the scheduling. You can’t go wrong here. These people are top notch professionals, very thorough, friendly and knowledgeable in so many different things.

Jane Holland · via google

The team at Eastern Therapy are wonderful! They have helped with my recovery tremendously. Their knowledge and skill with patients make you feel well cared for. I have been a patient in both their OT and PT departments and can not thank them enough for all of their help and time.

Sean O'Leary · via google

My son has been coming here for a few months now and he loves it! We love the staff. Everybody is just so incredibly nice and sweet. My son has Sue for OT and he just loves her. She is the sweetest and so patient with him. Then we go to Megan for Speech and she does so good with him too. She’s very patient when my son has a meltdown. We have also seen Sam and she’s so nice and fun! The receptionists are both super friendly and always have a smile for us when we walk into the door. We always feel so welcome when we come to the office. I cannot say enough how sweet the entire staff is. Thank you for working so hard for us!

Kayla Gore · via google

Update! My son has graduated from speech today after a year of being in it! I am truly thankful for Erin and Lauren helping him! He has come a long way; from only saying two words to now has the ability to use context with his words! I also want to thank the front desk staff for all the help with trying to make sure my boys are able to go together for their appointments. My youngest son has recently been seeing Sarah and Caitlin for pt and they are so good with him and he loves seeing them! My son has been going here for months for speech and OT and he loves Erin, Lauren and Sue! They do so well with him. Every time he sees them he gets so excited!!!! I highly recommend your kid going here!!!!

Haylee Vitale · via google

My husband began physical therapy with Caitlyn back in the spring of 2025 and she was so very compassionate with his situation and worked very hard to help him gain some function after a tragic incident left his complete left side almost useless. Her care was more than just PT but emotional care as well. My Therapist is the newest member Sarah who was assigned me because of my shoulder issues. Turned out I needed surgery and Sarah took such good care of me during my pre-op PT sessions which would make my post-op therapy much easier. She is not only a wonderful therapist but is a wonderful person who doesn’t mind listening when I come in upset over something and crying. She is wonderful with her work and makes me feel like a friend and not just a client. The staff up front are absolutely wonderful and give me love and support and words of encouragement when they see me struggling. I have never been anywhere for PT where the people have been so kind and treat me as a friend. I used to go to Emerge Ortho for PT but quit going because I didn’t receive the one on one care that I thought I deserved and wasn’t being watched to see if I was doing my exercises properly as I had surgery on my shoulder in 2021 and was sent there for PT. When I saw the way my husband was being treated at Eastern Therapy I informed my orthopedist that I wanted to be sent there for my PT and I thank heaven everyday I did that!! I am still in therapy but never once dread going instead I look forward to it as I feel like I am going to visit family! There are so many wonderful things I could say about each and everyone of these wonderful people but you just have to go and experience it for yourself!!! If you ever need any type of PT PLEASE use Eastern Therapy as you will never be sorry!!! Thank you my special friends at Eastern Therapy! Miss Barbara

Barbie Roberts · via google

My 4 year old has been receiving speech therapy for the past several months with Lauren. My daughter loves Lauren and has connected with her well. I’ve seen significant improvement in my daughter’s speech since her initial evaluation. I’ve been a PTA for 13 years so I’m very familiar with the outpatient therapy world and I’ve been impressed with the professionalism and kindness I’ve seen a cross the board at this facility. I would certainly recommend them to family and friends.

Rebekah Ruffin · via google

Kaitlin has been my Pt for the past several weeks after I’ve had extensive spine surgery. I think she’s amazing with her ability to challenge me while also being compassionate. She’s extremely knowledgeable about my multiple conditions and has been a wonderful coach throughout a difficult recovery. I highly recommend her & feel very confident in her abilities to help & direct my recovery. Noreen Buss

Bob Buss · via google