Urban Behavioral Associates

terrible customer service, Dr. Burroughs is amazing but her staff needs better training

anderson gregorio · via google

I had an appointment scheduled with a psychiatrist at this practice. I was called two weeks ago, saying that I had to reschedule because the Doctor would not be available. But I couldn't reschedule with the Doctor because they no longer had...

Lisa Westin · via google

What can I say but phenomenal women in the office. I looked around for over a year to find a stable mental health provider for my daughter. I came across this office and my experience has been nothing but pleasant. From the receptionist, therapist, and doctors everyone is so pleasant.

Shavon Spry · via google

My daughter is a student in the area and needed a doctor. I originally made the appointment with Dr. Burroughs, but somehow she saw Dr. Dowdell! What a blessing! My daughter came home In December, and was having a crisis. My husband and I...

Unknown · via google

From speaking with the leadership team, it’s clear that Crown ABA is deeply committed to providing the best possible care to their clients and families. They are thoughtful, intentional, and constantly taking steps to improve their services and ensure the highest quality of care. It’s evident that quality, integrity, and patient outcomes are always top priorities for this team.

Ozzie Jeselsohn · via google

Crown ABA is an amazing company to work with! I am an RBT and have been with them for just 7 months, but nothing but great things thus far! Super helpful, great communication, awesome Admin & BCBAs! Just to name a few, Ari, Kiesha and Brandon are all fantastic to work with! I appreciate how welcoming you all have always been! I highly recommend Crown ABA for your childs needs if you are looking for ABA therapy in Maryland!!

Sarah Kirk · via google

I have experienced this company and I don't know how it got five stars but I will give you the truth of what's going on in this company My dad has autism and we're dealing with this company since July which was never notified about the nurse we had was awesome great new that autism noob everything had to be a child needed to talk to him but there was a test that so that was very my daughter has not had real therapy since one day it was November 2nd 2025 so 2 and 1/2 weeks now on November 18th Ari sent a fill in and she was basically a daycare babysitter I wasn't home but the next day or the 19th I was and I got to see first hand I called Ari and talked to him yesterday on the 20th of November and communication is the key to everything when you dealing with a child with autism they have to have a structure they have to have boundaries and they have to have a set of discipline because if not they are very smart and very educated in a different way I see a lot of these reviews and the place has got five stars I don't know if five stars means to people but if you want five stars and you don't want transparency and you just want a profiting your child being profited off of a company hey you're in but that's not how well really should work profit should not be over the better good of the child with that I don't know if they pay people to put reviews up or if it's AI but your healing hearing this from a horse's mouth the truth since then my daughter has reprogressed I'm learning about autism as I go with my six and a half-year-old I have five other children I have and I have a grandchild and more on the way so I know a lot about children I'm 43 years old and but I hope this helps people because it did not inform us of any of the above test of the 90 days for the insurance or something I don't even know what but I was supposed to hear back from Emma yesterday never did so hey you guys can take this feedback and do what you like take care and maybe universe bless you

Loren Weinstein · via google

Great experience with Ari and her team at Crown ABA. We ultimately decided not to pursue support for our son at the time of consult, but would definitely recommend their services to families hoping for an empathetic, thorough, and professional approach.

Amanda and Joram Thomas · via google

Crown ABA has been excellent for my daughter. They are very friendly, compassionate and timely when responding to inquiries and questions. They are very accommodating and their therapists are personable, knowledgeable and child centered. Special shout out to Brook who worked so well with our daughter helping her with emotional regulation and learning to tie her shoes. We will miss her. I highly recommend this company.

Jennifer Gyamfi Holiday · via google