Northwest Neurobehavioral Health

Friendly staff, accommodating with my hectic schedule! They helped alleviate stress on my injured shoulder ! Highly recommend.

Sarah Semancik · via google

Our family has been with this clinic off and on for over 10 years. We have never really had good luck with the doctors, as they usually have poor attitudes. More recently, the office staff is extremely ditzy and calls me in my kids by … More

Ashley Olsen · via google

Review of Med Manager Stacey Johns at NNH My experience with Med Manager Stacey Johns at NNH was very disappointing. When exploring options for managing symptoms, I found her to be unhelpful and disengaged. We requested genetic testing offered through the company, and after the results came in, we scheduled an appointment to review them. However, when we asked questions about the findings, Johns simply stated that she was “not instructed on how to interpret this,” providing no meaningful guidance. Afterward, we sent an email with our specific questions and asked that they be forwarded to the genetic testing company. To date, we have received no response, and our concerns remain unresolved. Based on this experience, the communication and follow-through were far below expectations, and I hope NNH addresses these gaps to better support future patients.

Kelsey Willhite · via google

So sad. Our pediatrician referred us to this clinic last fall and we have yet to hear from them. I’ve called and left messages and, just like many others, still no call back. They probably have many parents trying to get their child in but there has to be a better way to handle the high call volume. Offer to email or text with updates at the very least. Such a bizarre way to run a business and a mental health practice.

AMA · via google

My family has had the worst experience with Northwest Neuro. My 3 yr old has been showing strong signs of autism for a while so his pediatrician sent a referral to Northwest and said there weren’t really any other options in our area…. We had been on their “waitlist” for over a year. We FINALLY get a call after months of me calling/leaving voicemails. They had me fill out a TON of paperwork online that took me forever to complete. Then they said they would call me to schedule him in. MONTHS later they finally call me for an evaluation. It was with one of their providers. I think we spent maybe 20 minutes and just WENT OVER THE PAPERWORK with a “anything else you want to add?” question at the end. She then said it would take MONTHS for them to even call me to get him scheduled. That appointment was $260!!! For just an evaluation aka going over the paperwork! 😡🤬 I received a call a couple months later that said it would be 9-12 MONTHS before they could even get him seen for testing. I’m so beyond furious. It’s so incredibly important for kids with special needs to get early intervention and yet these are the type of providers we have to work with. Terribly managed and incredibly frustrating. I heard about Opal Health Centers here in Meridian and I filled out their paperwork online and the NEXT DAY I received a call, voicemail, text, and email from their office wanting to get my son scheduled. He’s seeing them next week. I can’t believe we wasted so much of our time on Northwest. Advocate for your child! Do NOT go here!

Erin Stafford · via google

Stacey Johns, PMHNP-BC started working with my child 2 months ago for medication management to treat his ADHD and ASD. Stacey was professional and caring while hearing my needs and concerns as a parent, and also educating me on supported treatment options for my son. Stacey’s medical assistant Lindsay has been so responsive and collaborative in ensuring my son’s prescriptions are up to date and our appointment needs are met. This team has been amazing!

Lacey Galloway · via google

Megan LaRitchie is the best counselor I’ve ever had, and I’ve had a lot. She makes you feel so cared for, and reaches out via email or phone call if needed and is very responsive if you reach out to her. The advice she’s given me, has helped me grow so much as a person, and has positively impacted my life. I will forever be grateful for all her care and concern and how much she truly listens. Ann Corey is such a wonderful provider. I’ve seen her for a while, and she’s very attentive, calm, compassionate and just wants the best for you. She’s makes sure every visit your medications are effective and working well to your standards and what you want. She’s very responsive via email as well if you need anything or have questions. I highly recommend her to anyone who wants a calm, intelligent, compassionate and empathetic provider. When you’re seeking mental health care, it can be very daunting and scary, but Ann Corey makes you feel so welcome and understood. Ann Corey’s MA Lindsey Shaul is so kind, calm and helpful! She knows Ann’s plans for you and can answer any questions that you have instead of having to wait for your next appointment to ask Ann. She also remembers me and is very kind, especially when I’m fragile or having a hard day, and is very responsive and respectful. She’s great. I’ve also seen Dr. Kayla Frodsham for mental health testing and she’s wonderful as well. She explained what was going on with me, and in a way that I truly understood. She’s very kind, calm, empathetic and listens fully to you and does everything she can to help provide answers and support, which is crucial when you’re in a fragile mindset. This clinic is wonderful and especially these providers! If you’ve had bad experiences with therapy centers, this is the place for you because it will completely change your experience and outlook on mental health care. This is the best clinic I’ve been to and I couldn’t recommend it enough!

Makayla King · via google