Pieces Behavioral Group

I had a great experience with the Pieces Behavioral Group 40-hour RBT course. The course was extremely detailed and well organized. Not only do I feel fully prepared for the RBT exam, but I also feel confident and ready to implement the …

Shelleza Khan · via google

Was able to take a tour of their new space and wow. Lots of classrooms and open space. Looks great. Not to mention the friendly staff. Very inviting environment

Aadam A · via google

Pieces Behavioral Group is exceptional. Their new location is beautiful and provides an ideal and safe environment for children to grow and thrive. The staff and management are professional, kind, and very welcoming, always taking the time …

Reviewer 4 · via google

I want to thank Alexis Croteau for assisting me with completing the RBT program/process. She has been a wealth of knowledge and has guided me every step of the way. Pieces is a company and has a great team that genuinely cares about helping people. I highly recommend their services! Thanks again, Alexis! You’re amazing!

Reviewer 5 · via google

I was very impressed with my experience with Pieces Behavioral Group. The location is central, sufficient parking is available, and the facility was secure with spacious, clean classrooms. I felt welcomed by the friendly and approachable …

Reviewer 3 · via google

Key Pieces has untrained staff and an elites personality complex by their entire management.They didn’t take any of our concerns seriously. Management come off with an attitude that we need them, they don’t need us. This is because there is a shortage of schools in our area for special needs children. In our area most of the sites have up to a year waiting list. They are mostly concerned about receiving money through insurance. When we began to complain about him not being able to take a nap, and he was extremely tired. We were told the only way this could happen and they continue to be paid is they would have to circumvent the rules which I knew this was strictly prohibited. Key Pieces is not a genuine caring place for children. I would NOT trust my child with dishonest people who smile in your face but allow your child to be harmed. I would not trust them with your most precious asset (your child).In addition, their teaching style is ineffective and does not promote many of the mandatory skills a special needs child should obtain. We are blessed , that after leaving Key Pieces we found a wonderful caring place that put children over profits. Idecide to send your child to Key Pieces watch your child daily. If anyone would like to talk with me regarding Key Pieces feel free to reach out to me. It’s too important and we must protect the most vulnerable in our community from places such as Key pieces.

Deandra Williams · via google

First of all, I want to start by saying how extremely insensitive Key Pieces staff members are. My son attended here for about 8 months. We loved them for the first couple of months and then the incidents started occurring. One or two incidents a month. A lot of times I was not notified of these incidents until he was picked or I was never notified. The last incident where I drew the line is when my son was sent home limping and crying every time he walked. I was not notified of anything happening to him. When I got home, I let them know what was going on while on my way to the emergency room . Apparently, one of their therapist “failed” to report this incident where they said he had fallen. My son couldn’t walk for 2 days straight. We received no apology, just dismissal of services because I confronted them in the best way possible. I was never combative. The only reason our detective couldn’t get footage is because they intentionally waited until they knew it would disappear after 30 days. I will always stand up for my son since he can not do so himself. When working in a setting with children and something happens in your care, there should be an incident report for every incident especially one that leaves a mark. I have plenty of paperwork proving they did not follow this protocol. I am still in fact seeking justice for my son. It is my job to make sure he gets that even though he is thriving now in another great facility that we couldn’t be more thankful for. He has come such a long way. I would just say be careful on putting your child here and make sure to pay attention to your child but I wish the best to you all. ☺️

Bria Stafford · via google

Key Pieces Therapy has been such a gift. From the very first session, I felt genuinely seen, heard, and supported. The therapists here have an incredible ability to connect the dots between thoughts, emotions, and real-life patterns in a way that feels empowering—not overwhelming. What really sets Key Pieces Therapy apart is how practical and compassionate their approach is. Every session leaves me with clarity, insight, and tools I can actually use in daily life. It’s not just talk—it’s meaningful progress. The environment is welcoming, safe, and judgment-free, and the care feels deeply personalized rather than one-size-fits-all. If you’re looking for therapy that helps you understand yourself better, heal with intention, and move forward with confidence, I can’t recommend Key Pieces Therapy highly enough.

Renee Spires · via google

I have been going for about half a month and I can already tell a difference In my son’s behavior. He used to go to daycare before being accepted into Key Pieces and my son hated going to daycare. Key Pieces is the opposite, he can’t get in there fast enough. My son I can tell feels heard and able to communicate. They understand and take time with my son and for that I’m forever grateful.

Dominick Mercer · via google

I can never thank these people enough!!! My boys love them so much! It’s always scary leaving your kids with new people especially kids who have a hard time adjusting to new things. But at Key Pieces, they love my kids like they are their own. And am forever grateful for that. I wouldn’t want my kids to go anywhere else.

Kaitlin Power · via google